Aged Care Ratings

Glen Osmond Grove Care Community

Glen Osmond, South Australia

DPG Services Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 33 of 37 in Metropolitan East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 206 target 221 -15 min
Registered nurse minutes 46 target 44 +2 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 78% across all twelve questions.

Staff treat me with respect 94%
I feel safe here 94%
Staff are kind and caring 82%
I get the care I need 82%
Staff know what they are doing 69%
Staff follow up when I raise things 63%
Staff explain things to me 63%
I have a say in my daily activities 94%
I am encouraged to do things for myself 68%
This place is well run 87%
This place feels like home 75%
I like the food here 68%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 41%
Unplanned weight loss 2%
Falls 39%
Major injury from a fall 0%
Polypharmacy 33%
Antipsychotic medication 17%

Other homes in Metropolitan East

See all homes in Metropolitan East →