Aged Care Ratings

Estia Health Salisbury East

Salisbury East, South Australia

ESTIA INVESTMENTS PTY. LTD. · Medium home · Private for Profit

Overall Star Rating

Ranked 31 of 41 in Metropolitan North

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 232 target 232 +0 min
Registered nurse minutes 43 target 46 -3 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 79% across all twelve questions.

Staff treat me with respect 94%
I feel safe here 87%
Staff are kind and caring 100%
I get the care I need 80%
Staff know what they are doing 80%
Staff follow up when I raise things 80%
Staff explain things to me 67%
I have a say in my daily activities 73%
I am encouraged to do things for myself 60%
This place is well run 73%
This place feels like home 80%
I like the food here 74%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 14%
Unplanned weight loss 2%
Falls 39%
Major injury from a fall 0%
Polypharmacy 47%
Antipsychotic medication 14%

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