Estia Health Reservoir
Reservoir, Victoria
ESTIA INVESTMENTS PTY. LTD. · Large home · Private for Profit
Overall Star Rating
Ranked 83 of 86 in Northern Metro
The five ratings
Four measures combine into the overall rating. Residents' experience is worth a third of it.
Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.
Staffing
Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.
What residents said
No residents' survey has been published for this home. Around one in five residents nationally is interviewed each year, so not every home has a result in every round.
Clinical quality measures
Reported by the home each quarter. Lower is better on every one of these.
Compliance record
No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year
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