Estia Health Parkside

Parkside, South Australia

ESTIA INVESTMENTS PTY. LTD. · Small home · Private for Profit

Overall Star Rating

Ranked 20 of 37 in Metropolitan East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Acceptable

Compliance Excellent

Staffing Good

Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 242 target 231 +11 min

Registered nurse minutes 53 target 45 +8 min

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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 91%

I feel safe here 91%

Staff are kind and caring 100%

I get the care I need 83%

Staff know what they are doing 84%

Staff follow up when I raise things 66%

Staff explain things to me 58%

I have a say in my daily activities 83%

I am encouraged to do things for myself 75%

This place is well run 83%

This place feels like home 92%

I like the food here 83%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%

Restrictive practices 0%

Unplanned weight loss 12%

Falls 15%

Major injury from a fall 0%

Polypharmacy 32%

Antipsychotic medication 8%

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