Aged Care Ratings

Disability SA Northgate

Northgate, South Australia

Department of Human Services · Small home · Government

Overall Star Rating

Ranked 21 of 41 in Metropolitan North

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 303 target 237 +66 min
Registered nurse minutes 47 target 46 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 71% across all twelve questions.

Staff treat me with respect 81%
I feel safe here 81%
Staff are kind and caring 72%
I get the care I need 90%
Staff know what they are doing 72%
Staff follow up when I raise things 54%
Staff explain things to me 73%
I have a say in my daily activities 63%
I am encouraged to do things for myself 72%
This place is well run 63%
This place feels like home 72%
I like the food here 63%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 91%
Unplanned weight loss 0%
Falls 33%
Major injury from a fall 5%
Polypharmacy 45%
Antipsychotic medication 18%

Compliance record

Current decision: Notice of Non-Compliance (NCN)

Other homes in Metropolitan North

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