Aged Care Ratings

Deloraine Private Nursing Home

Greensborough, Victoria

Ejaz Nominees Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 76 of 86 in Northern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 202 target 206 -4 min
Registered nurse minutes 48 target 42 +6 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 77% across all twelve questions.

Staff treat me with respect 85%
I feel safe here 100%
Staff are kind and caring 85%
I get the care I need 84%
Staff know what they are doing 84%
Staff follow up when I raise things 61%
Staff explain things to me 69%
I have a say in my daily activities 92%
I am encouraged to do things for myself 61%
This place is well run 85%
This place feels like home 69%
I like the food here 54%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 60%
Unplanned weight loss 9%
Falls 37%
Major injury from a fall 2%
Polypharmacy 33%
Antipsychotic medication 2%

Other homes in Northern Metro

See all homes in Northern Metro →