Aged Care Ratings

Darley House

Mona Vale, New South Wales

THOMPSON HEALTH CARE PTY. LTD. · Small home · Private for Profit

Overall Star Rating

Ranked 79 of 105 in Northern Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 232 target 228 +4 min
Registered nurse minutes 50 target 46 +4 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 77% across all twelve questions.

Staff treat me with respect 77%
I feel safe here 85%
Staff are kind and caring 100%
I get the care I need 92%
Staff know what they are doing 77%
Staff follow up when I raise things 77%
Staff explain things to me 69%
I have a say in my daily activities 84%
I am encouraged to do things for myself 53%
This place is well run 77%
This place feels like home 77%
I like the food here 54%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 62%
Unplanned weight loss 6%
Falls 29%
Major injury from a fall 0%
Polypharmacy 48%
Antipsychotic medication 8%

Compliance record

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

Other homes in Northern Sydney

See all homes in Northern Sydney →