Aged Care Ratings

Clarence Estate Residential Health and Aged Care

Spencer Park, Western Australia

Fresh Fields Aged Care Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 6 of 8 in Great Southern

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Acceptable
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 234 target 226 +8 min
Registered nurse minutes 46 target 45 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 88% across all twelve questions.

Staff treat me with respect 95%
I feel safe here 94%
Staff are kind and caring 89%
I get the care I need 82%
Staff know what they are doing 94%
Staff follow up when I raise things 70%
Staff explain things to me 88%
I have a say in my daily activities 100%
I am encouraged to do things for myself 100%
This place is well run 82%
This place feels like home 89%
I like the food here 76%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 21%
Unplanned weight loss 11%
Falls 32%
Major injury from a fall 1%
Polypharmacy 40%
Antipsychotic medication 26%

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