Aged Care Ratings

Chaffey House

Merbein, Victoria

Respect Group Limited · Medium home · Not for Profit

Overall Star Rating

Ranked 63 of 64 in Loddon-Mallee

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Not yet rated
Compliance Not yet rated
Staffing Acceptable
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 210 target 210 +0 min
Registered nurse minutes 45 target 43 +2 min
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What residents said

No residents' survey has been published for this home. Around one in five residents nationally is interviewed each year, so not every home has a result in every round.

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 52%
Unplanned weight loss 9%
Falls 40%
Major injury from a fall 2%
Polypharmacy 43%
Antipsychotic medication 17%

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