Aged Care Ratings

Carinity Hilltop

Kelvin Grove, Queensland

The Baptist Union of Queensland · Medium home · Not for Profit

Overall Star Rating

Ranked 29 of 45 in Brisbane North

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 218 target 217 +1 min
Registered nurse minutes 51 target 44 +7 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 76% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 100%
Staff are kind and caring 86%
I get the care I need 78%
Staff know what they are doing 72%
Staff follow up when I raise things 57%
Staff explain things to me 64%
I have a say in my daily activities 72%
I am encouraged to do things for myself 79%
This place is well run 86%
This place feels like home 72%
I like the food here 57%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 8%
Unplanned weight loss 7%
Falls 32%
Major injury from a fall 0%
Polypharmacy 37%
Antipsychotic medication 6%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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