Aged Care Ratings

Canberra Aged Care Facility

Lyneham, Australian Capital Territory

Fresh Fields Aged Care (NSW) No 1 Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 26 of 29 in ACT

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Improvement needed
Compliance Good
Staffing Improvement needed
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 223 -1 min
Registered nurse minutes 44 target 44 +0 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 71% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 93%
Staff know what they are doing 74%
Staff follow up when I raise things 40%
Staff explain things to me 54%
I have a say in my daily activities 87%
I am encouraged to do things for myself 53%
This place is well run 87%
This place feels like home 53%
I like the food here 7%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 0%
Unplanned weight loss 9%
Falls 40%
Major injury from a fall 3%
Polypharmacy 29%
Antipsychotic medication 12%

Compliance record

No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

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