Aged Care Ratings

Calvary Ryde Retirement Community - Mary Potter Residential Care

Ryde, New South Wales

Calvary Aged Care Limited · Large home · Not for Profit

Overall Star Rating

Ranked 92 of 105 in Northern Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Good
Compliance Good
Staffing Acceptable
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 227 target 226 +1 min
Registered nurse minutes 46 target 45 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 87% across all twelve questions.

Staff treat me with respect 91%
I feel safe here 91%
Staff are kind and caring 87%
I get the care I need 96%
Staff know what they are doing 96%
Staff follow up when I raise things 83%
Staff explain things to me 74%
I have a say in my daily activities 96%
I am encouraged to do things for myself 95%
This place is well run 87%
This place feels like home 96%
I like the food here 52%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 40%
Unplanned weight loss 8%
Falls 37%
Major injury from a fall 1%
Polypharmacy 37%
Antipsychotic medication 4%

Compliance record

No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year

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