Aged Care Ratings

Bolton Clarke Somerton Park

Somerton Park, South Australia

RSL Care RDNS Limited · Medium home · Not for Profit

Overall Star Rating

Ranked 35 of 42 in Metropolitan South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Improvement needed
Compliance Excellent
Staffing Acceptable
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 232 target 214 +18 min
Registered nurse minutes 45 target 43 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 75% across all twelve questions.

Staff treat me with respect 88%
I feel safe here 89%
Staff are kind and caring 83%
I get the care I need 83%
Staff know what they are doing 78%
Staff follow up when I raise things 61%
Staff explain things to me 44%
I have a say in my daily activities 83%
I am encouraged to do things for myself 72%
This place is well run 84%
This place feels like home 78%
I like the food here 62%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 12%
Unplanned weight loss 4%
Falls 34%
Major injury from a fall 2%
Polypharmacy 31%
Antipsychotic medication 13%

Compliance record

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

Other homes in Metropolitan South

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