Aged Care Ratings

Bolton Clarke Charles Young

Morphettville, South Australia

RSL Care RDNS Limited · Large home · Not for Profit

Overall Star Rating

Ranked 13 of 42 in Metropolitan South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 227 target 222 +5 min
Registered nurse minutes 47 target 45 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 84% across all twelve questions.

Staff treat me with respect 91%
I feel safe here 94%
Staff are kind and caring 88%
I get the care I need 94%
Staff know what they are doing 84%
Staff follow up when I raise things 78%
Staff explain things to me 66%
I have a say in my daily activities 90%
I am encouraged to do things for myself 82%
This place is well run 88%
This place feels like home 81%
I like the food here 72%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 6%
Unplanned weight loss 6%
Falls 29%
Major injury from a fall 1%
Polypharmacy 18%
Antipsychotic medication 15%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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