Aged Care Ratings

Blue Care Labrador Aged Care Facility

Labrador, Queensland

UnitingCare Queensland Limited · Large home · Not for Profit

Overall Star Rating

Ranked 45 of 54 in South Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Acceptable
Compliance Not yet rated
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 220 target 221 -1 min
Registered nurse minutes 45 target 44 +1 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 79% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 94%
Staff are kind and caring 91%
I get the care I need 90%
Staff know what they are doing 81%
Staff follow up when I raise things 65%
Staff explain things to me 78%
I have a say in my daily activities 77%
I am encouraged to do things for myself 84%
This place is well run 65%
This place feels like home 75%
I like the food here 51%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 16%
Unplanned weight loss 13%
Falls 41%
Major injury from a fall 3%
Polypharmacy 37%
Antipsychotic medication 0%

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