Aged Care Ratings

Blue Care Beenleigh Bethania Haven Aged Care Facility

Bethania, Queensland

UnitingCare Queensland Limited · Small home · Not for Profit

Overall Star Rating

Ranked 23 of 24 in Logan River Valley

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Not yet rated
Residents’ experience Good
Compliance Not yet rated
Staffing Good
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 221 target 220 +1 min
Registered nurse minutes 50 target 44 +6 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 87% across all twelve questions.

Staff treat me with respect 93%
I feel safe here 93%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 84%
Staff follow up when I raise things 92%
Staff explain things to me 77%
I have a say in my daily activities 100%
I am encouraged to do things for myself 77%
This place is well run 84%
This place feels like home 77%
I like the food here 61%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 38%
Unplanned weight loss 6%
Falls 28%
Major injury from a fall 4%
Polypharmacy 67%
Antipsychotic medication 18%

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