Aged Care Ratings

Bene Aged Care - Campbelltown

Campbelltown, South Australia

ITALIAN BENEVOLENT FOUNDATION (SA) INCORPORATED · Small home · Not for Profit

Overall Star Rating

Ranked 32 of 37 in Metropolitan East

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 225 target 229 -4 min
Registered nurse minutes 54 target 46 +8 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 79% across all twelve questions.

Staff treat me with respect 75%
I feel safe here 92%
Staff are kind and caring 100%
I get the care I need 91%
Staff know what they are doing 75%
Staff follow up when I raise things 75%
Staff explain things to me 92%
I have a say in my daily activities 75%
I am encouraged to do things for myself 84%
This place is well run 75%
This place feels like home 75%
I like the food here 42%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 0%
Unplanned weight loss 12%
Falls 32%
Major injury from a fall 2%
Polypharmacy 32%
Antipsychotic medication 11%

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