Bairnsdale Parklands Care Community

Bairnsdale, Victoria

DPG Services Pty Ltd · Medium home · Private for Profit

Overall Star Rating

Ranked 35 of 51 in Gippsland

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good

Residents’ experience Acceptable

Compliance Excellent

Staffing Improvement needed

Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 197 target 209 -12 min

Registered nurse minutes 45 target 42 +3 min

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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 87% across all twelve questions.

Staff treat me with respect 100%

I feel safe here 100%

Staff are kind and caring 100%

I get the care I need 100%

Staff know what they are doing 85%

Staff follow up when I raise things 78%

Staff explain things to me 64%

I have a say in my daily activities 86%

I am encouraged to do things for myself 86%

This place is well run 100%

This place feels like home 93%

I like the food here 57%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%

Restrictive practices 9%

Unplanned weight loss 6%

Falls 27%

Major injury from a fall 0%

Polypharmacy 24%

Antipsychotic medication 2%

Other homes in Gippsland

St Elmo's Nursing Home Yarram
Ashleigh House Hostel Sale
Melaleuca Aged Care Cowes
Bairnsdale Regional Health Service Bairnsdale
Woorayl Lodge Hostel Leongatha
Cooinda Lodge Nursing Home Warragul

See all homes in Gippsland →