Aged Care Ratings

Aubrey Downer Aged Care Home

Point Clare, New South Wales

Fresh Fields Aged Care (NSW) No 1 Pty Ltd · Small home · Private for Profit

Overall Star Rating

Ranked 24 of 37 in Central Coast

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Good

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 212 target 206 +6 min
Registered nurse minutes 72 target 42 +30 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 75%
I feel safe here 100%
Staff are kind and caring 75%
I get the care I need 91%
Staff know what they are doing 83%
Staff follow up when I raise things 75%
Staff explain things to me 91%
I have a say in my daily activities 83%
I am encouraged to do things for myself 100%
This place is well run 75%
This place feels like home 83%
I like the food here 58%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 27%
Unplanned weight loss 6%
Falls 8%
Major injury from a fall 0%
Polypharmacy 48%
Antipsychotic medication 0%

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