Aged Care Ratings

Arcare Slacks Creek

Slacks Creek, Queensland

K & M Healthcare Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 16 of 24 in Logan River Valley

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Significant improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 221 target 220 +1 min
Registered nurse minutes 44 target 44 +0 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 88% across all twelve questions.

Staff treat me with respect 100%
I feel safe here 95%
Staff are kind and caring 100%
I get the care I need 91%
Staff know what they are doing 81%
Staff follow up when I raise things 66%
Staff explain things to me 91%
I have a say in my daily activities 81%
I am encouraged to do things for myself 95%
This place is well run 85%
This place feels like home 96%
I like the food here 72%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 22%
Unplanned weight loss 10%
Falls 42%
Major injury from a fall 4%
Polypharmacy 36%
Antipsychotic medication 6%

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