Aged Care Ratings

AnglicareSA Westbourne Park

Westbourne Park, South Australia

ANGLICARE SA LTD. · Medium home · Not for Profit

Overall Star Rating

Ranked 37 of 42 in Metropolitan South

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Improvement needed
Compliance Excellent
Staffing Good
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 239 target 226 +13 min
Registered nurse minutes 48 target 45 +3 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 70% across all twelve questions.

Staff treat me with respect 89%
I feel safe here 89%
Staff are kind and caring 88%
I get the care I need 89%
Staff know what they are doing 55%
Staff follow up when I raise things 50%
Staff explain things to me 61%
I have a say in my daily activities 78%
I am encouraged to do things for myself 61%
This place is well run 73%
This place feels like home 56%
I like the food here 50%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 16%
Unplanned weight loss 7%
Falls 37%
Major injury from a fall 2%
Polypharmacy 26%
Antipsychotic medication 15%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

Other homes in Metropolitan South

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