Aged Care Ratings

Anglicare Melva McDonald Lodge

Rooty Hill, New South Wales

Anglican Community Services · Medium home · Not for Profit

Overall Star Rating

Ranked 37 of 67 in Western Sydney

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Acceptable
Quality measures Excellent

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 234 target 231 +3 min
Registered nurse minutes 48 target 46 +2 min
Advertisement Outstream video · 16:9

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 83% across all twelve questions.

Staff treat me with respect 83%
I feel safe here 94%
Staff are kind and caring 77%
I get the care I need 94%
Staff know what they are doing 82%
Staff follow up when I raise things 88%
Staff explain things to me 71%
I have a say in my daily activities 77%
I am encouraged to do things for myself 83%
This place is well run 83%
This place feels like home 88%
I like the food here 70%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 13%
Unplanned weight loss 3%
Falls 26%
Major injury from a fall 1%
Polypharmacy 42%
Antipsychotic medication 5%

Compliance record

Current decision: Incident management compliance notice (IMCN) Type A

Other homes in Western Sydney

See all homes in Western Sydney →