Alchera House
Korumburra, Victoria
Bayside Health · Small home · Government
Overall Star Rating
Ranked 47 of 51 in Gippsland
The five ratings
Four measures combine into the overall rating. Residents' experience is worth a third of it.
Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.
Staffing
Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.
Total care minutes per day — no target published
Registered nurse minutes — no target published
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What residents said
An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 93% across all twelve questions.
Staff treat me with respect 100%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 91%
Staff follow up when I raise things 91%
Staff explain things to me 91%
I have a say in my daily activities 91%
I am encouraged to do things for myself 100%
This place is well run 91%
This place feels like home 100%
I like the food here 63%
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