Aged Care Ratings

Akooramak Care of Older Persons

Warwick, Queensland

Warwick Benevolent Society Inc · Medium home · Not for Profit

Overall Star Rating

Ranked 28 of 41 in Darling Downs

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Improvement needed
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 201 target 206 -5 min
Registered nurse minutes 50 target 42 +8 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 82% across all twelve questions.

Staff treat me with respect 89%
I feel safe here 89%
Staff are kind and caring 89%
I get the care I need 84%
Staff know what they are doing 95%
Staff follow up when I raise things 74%
Staff explain things to me 84%
I have a say in my daily activities 74%
I am encouraged to do things for myself 84%
This place is well run 74%
This place feels like home 74%
I like the food here 68%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 35%
Unplanned weight loss 8%
Falls 28%
Major injury from a fall 0%
Polypharmacy 29%
Antipsychotic medication 7%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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