Aged Care Ratings

Aegis Shorehaven

Alkimos, Western Australia

Aegis Aged Care Group Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 20 of 61 in Metropolitan North

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Good
Residents’ experience Acceptable
Compliance Excellent
Staffing Good
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 222 target 209 +13 min
Registered nurse minutes 46 target 43 +3 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 89% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 100%
Staff are kind and caring 96%
I get the care I need 93%
Staff know what they are doing 89%
Staff follow up when I raise things 77%
Staff explain things to me 81%
I have a say in my daily activities 100%
I am encouraged to do things for myself 78%
This place is well run 96%
This place feels like home 88%
I like the food here 78%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 0%
Restrictive practices 12%
Unplanned weight loss 4%
Falls 29%
Major injury from a fall 1%
Polypharmacy 38%
Antipsychotic medication 13%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

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