Aged Care Ratings

Adina Care Cootamundra

Cootamundra, New South Wales

Cootamundra Health Care Co-operative Limited · Small home · Not for Profit

Overall Star Rating

Ranked 50 of 52 in Riverina/Murray

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Acceptable
Compliance Good
Staffing Acceptable
Quality measures Acceptable

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 235 target 221 +14 min
Registered nurse minutes 47 target 45 +2 min
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What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 72% across all twelve questions.

Staff treat me with respect 92%
I feel safe here 76%
Staff are kind and caring 92%
I get the care I need 69%
Staff know what they are doing 53%
Staff follow up when I raise things 61%
Staff explain things to me 62%
I have a say in my daily activities 85%
I am encouraged to do things for myself 69%
This place is well run 69%
This place feels like home 77%
I like the food here 54%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 1%
Restrictive practices 23%
Unplanned weight loss 5%
Falls 25%
Major injury from a fall 0%
Polypharmacy 55%
Antipsychotic medication 8%

Compliance record

Current decision: Notice to Remedy (NTR)

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