Aged Care Ratings

Abberfield Aged Care Facility

Sandringham, Victoria

Sandra Pty Ltd · Large home · Private for Profit

Overall Star Rating

Ranked 135 of 152 in Southern Metro

The five ratings

Four measures combine into the overall rating. Residents' experience is worth a third of it.

Overall Acceptable
Residents’ experience Improvement needed
Compliance Excellent
Staffing Good
Quality measures Improvement needed

Worth knowing: no home in Australia holds an overall rating below 3 stars, and 69% sit on exactly 4 — so the overall star is a weak way to tell homes apart. The individual measures above, and the numbers below, do the real work.

Staffing

Every home has a mandated minimum of care minutes per resident per day. This is what it actually delivered.

Total care minutes per day 206 target 206 +0 min
Registered nurse minutes 47 target 42 +5 min
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What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 70% across all twelve questions.

Staff treat me with respect 88%
I feel safe here 92%
Staff are kind and caring 84%
I get the care I need 81%
Staff know what they are doing 69%
Staff follow up when I raise things 53%
Staff explain things to me 50%
I have a say in my daily activities 81%
I am encouraged to do things for myself 84%
This place is well run 65%
This place feels like home 57%
I like the food here 31%

Clinical quality measures

Reported by the home each quarter. Lower is better on every one of these.

Pressure injuries 2%
Restrictive practices 40%
Unplanned weight loss 10%
Falls 31%
Major injury from a fall 5%
Polypharmacy 35%
Antipsychotic medication 1%

Compliance record

Current decision: Directions - To revise Plans for Continuous Improvements (PCI)

No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

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